Alex Gee

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Empathizers are simple, short, supportive statements. Unlike "uh huh," they are complete sentences such as "I can appreciate you decided to do that," or "That really is exciting." Empathizers can be one-sentence positive critiques like "Yes, that was the honorable thing to do," or "It's charming you felt that way." When you respond with complete sentences instead of the usual grunts, not only do you come across as more articulate, but your listener feels that you really understand.
How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships
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