My perspective as the guide has to include very careful listening, doing my best to get the advice right, and courageous objectivity. I always add that I work really hard at all those things. On their side of the table, we’ll get the most done if they are disciplined, transparent, and open to change, and I ask them to do their best to work that way with me. It’s not an equal partnership but rather a balanced one where each of us does our job.

