Robert Doucette

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The expert has a point of view (or perspective). The expert is concise. The expert is believable. The expert can answer follow-up questions without choking. The expert seems confident. The expert holds many principles subject to later modification. The expert—in a work setting—believes the “how” is just as important as the “what.”
Secret Tradecraft of Elite Advisors: Covert Techniques for a Remarkable Practice
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