Lora Bishop

48%
Flag icon
Their insistence that people talk to one another about each case, at least just for a minute before starting, was basically a strategy to foster teamwork—a kind of team huddle, as it were. So was another step that these checklists employed, one that was quite unusual in my experience: surgical staff members were expected to stop and make sure that everyone knew one another’s names.
The Checklist Manifesto: How to Get Things Right
Rate this book
Clear rating
Open Preview