Matthew E Edgar

78%
Flag icon
In some cases it pushes back the start of what looks like delivery, but only to avoid the problem of having a large team in place to then find out we’re not doing the right thing. It’s a way to protect investment and make sure the higher-performing pieces of work are prioritized.
The Service Organization: How to Deliver and Lead Successful Services, Sustainably
Rate this book
Clear rating
Open Preview