The names and many of the details were different, but I quickly picked up on a universal theme: People are frantic to get care for their family members suffering from mental illness. They didn’t know whom to call. They were either too embarrassed to talk to anyone about it or they couldn’t find anyone who would listen. So, they watched, day after day, while a little bit more of the person they loved disappeared before their eyes. They were confused, angry, and frustrated. But, mostly, they were terrified.

