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Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better, by Jennifer Pahlka

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nowhere in government documents will you find a requirement that the service actually works for the people who are supposed to use it.

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Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better

Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better

by Jennifer Pahlka

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