There was another difficulty: regulations regarding equity. In theory, the EDD could have updated the wording of the certification questions on its website to bring them more in line with the new federal guidance. But updating the paper version of the certification form was another matter. The EDD could issue a new form, but the old one was around at all sorts of advocacy and support agencies, some of whom would likely miss the changeover. It was also all over the web as a PDF. And there are a variety of policies at both the state and federal levels that dictate that the applicant experience
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Backfire
