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Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better, by Jennifer Pahlka

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The skills most needed in government are good product management and service design. The work is hard not because the tech is complicated but because the environment is.
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Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better
Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better
by Jennifer Pahlka
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