First, we must train and support the people we have. A promising initiative is the Digital IT Acquisition Professional Program, which teaches federal contracting professionals how to help agile, user-centered digital teams acquire the services they need.12 Second, we must hire new people with digital skills. There are a number of nonprofits that are dedicated to bringing a diverse set of technologists into the public sector, and they operate as a coalition under the banner of US of Tech. Third, we must put user-focused public servants in many roles where they can have an impact upstream, and
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