If you got a digit wrong when you typed in your Social Security number, your claim was flagged. (This error was common because almost half the claimants applied using a mobile phone, but the UIOnline site worked very poorly on phone browsers, and you couldn’t really see what you were typing.) If your last name was hyphenated, had an apostrophe, or was more than twenty letters long, it was likely to be flagged, because some of the other databases didn’t accommodate those characters.