What most people don’t appreciate, though, is just how difficult it can be to make computers do something as simple as counting the number of applications when there isn’t one system in question but many and those systems have accrued in layers over the decades. Tony Scott, a former US chief information officer, uses the metaphor of layers of paint. Because each successive leadership at an agency usually gets the budget or the mandate to deal only with the most pressing technology crises at hand, and because tech investments must always be pitched as adding some new capability to the system
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This is exactly the issue where i work at an airline
