In 2019, it began a limited pilot of one component of the new system at six locations, out of hundreds of its embassies and consulates around the world. As of late 2021, the bureau still had not expanded that pilot and the other components still had not launched. The program’s cost, originally estimated at $18 million, is now at least an order of magnitude higher. A report by the Office of Inspector General notes that it “was unable to determine the total cost of the ConsularOne modernization program with any precision. OIG’s best estimate is that, as of mid-June 2021, the cost for ConsularOne
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Tell professor from cost benefit analysis! Why is estimation so difficult?
