Glueck sounds on the defensive, and it’s not only because of high-profile cases that reveal the flaws in his narrative, like the failure and resurrection of healthcare.gov. It’s also because over the past ten years government has been attracting and developing more leaders like Mike Byrne or Yadira Sánchez, and their approach is beginning, very slowly, to sideline those who are happy to build multibillion-dollar concrete boats. Concrete boats are a lucrative and high-margin business. Their true cost is the failure of policy goals and further erosion of the public’s trust—through broken
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