A SURE SIGN of a waterfall organization is how the people within it treat data. In an agile, empowered organization, data is a useful tool for adjusting course. The people in the organization not only have access to data and the ability to understand it but have the power to decide what to do based on it. If the compass says you’ve drifted off course, no one summons the inspector general or calls for a hearing. You just turn the wheel.
