Tech “solutions” to policy difficulties is exactly what Oracle and its ilk preach—that’s how they make their money, though they rarely solve the problem. But as Cecilia noted it’s not the tech, it’s the tech people. “We need to bring technologists into all levels of government, so digital practices and concerns are built into policy decisions from the beginning. We need technologists to apply user-centered design to policy and put citizens and their needs at the center of the policy-making process.”
