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The State Department’s Bureau of Consular Affairs has been trying since 2009 to modernize and consolidate the systems that handle visa issuance, passport renewal, recording births abroad, and other services. It first projected a 2016 launch date, then announced a two-year delay. In 2019, it began a limited pilot of one component of the new system at six locations, out of hundreds of its embassies and consulates around the world. As of late 2021, the bureau still had not expanded that pilot and the other components still had not launched. The program’s cost, originally estimated at $18 million,
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