Dan Kuida

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That’s a simple and self-evident idea, but it is easily and commonly forgotten when the WYSIATI fallacy from chapter 2 rushes us to a conclusion that seems so obvious it’s not even worth discussing. If I had asked David and Deborah at the start of their project what their goal was, they likely would have shrugged and said something like “To have a nice kitchen.” That is what people say when they confuse means and ends.
How Big Things Get Done: The Surprising Factors That Determine the Fate of Every Project, from Home Renovations to Space Exploration and Everything In Between
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