How Big Things Get Done: The Surprising Factors That Determine the Fate of Every Project, from Home Renovations to Space Exploration and Everything In Between

by Bent Flyvbjerg

THINK SLOW, ACT FAST What’s the worst that can happen during planning? Maybe your whiteboard is accidentally erased. What’s the worst that can happen during delivery? Your drill breaks through the ocean floor, flooding the tunnel. Just before you release your movie, a pandemic closes theaters. You ruin the most beautiful vista in Washington, DC. You have to dynamite months of work on the opera house, clear away the rubble, and start over. Your overpass collapses, killing dozens of people. And so much more. Almost any nightmare you can imagine can happen—and has happened—during delivery. You want to limit your exposure to this. You do it by taking all the time necessary to create a detailed, tested plan. Planning is relatively cheap and safe; delivering is expensive and dangerous. Good planning boosts the odds of a quick, effective delivery, keeping the window on risk small and closing it as soon as possible. (See chapter 1.)