Santosh Shetty

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Heuristics should never be used like thoughtless paint-by-numbers rules. Check whether my heuristics resonate with your own experience before using them in practice. Even more important, use them as a source of inspiration for investigating, trying new things, and developing your own heuristics—which is what really matters.
How Big Things Get Done: The Surprising Factors That Determine the Fate of Every Project, from Home Renovations to Space Exploration and Everything In Between
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