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In other words, they are “experts, extras and facilitators”[4] who create value by leveraging expertise and brokering technical or managerial knowledge.[5] In economic terms the corollary would be that consultancies exist because they create “economies of scale” in types of managerial, sectoral or technical knowledge, which others have called “economies of knowledge.”
The Big Con: How the Consulting Industry Weakens Our Businesses, Infantilizes Our Governments, and Warps Our Economies
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