The battles of daily life occur not on a map but in a kind of abstract space defined by people’s ability to maneuver, act against you, limit your power, and cut into your time to respond. Give your opponents any room in this abstract or psychological space and they will exploit it, no matter how powerful you are or how brilliant your strategies—so make them feel surrounded. Shrink their possibilities of action and close off their escape routes. Just as the inhabitants of a city under siege may slowly lose their minds, your opponents will be maddened by their lack of room to maneuver against
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