Those who believe against the evidence that niceness breeds niceness in return are doomed to failure in any kind of negotiation, let alone in the game of life. People respond in a nice and conciliatory way only when it is in their interest and when they have to do so. Your goal is to create that imperative by making it painful for them to fight. If you ease up the pressure out of a desire to be conciliatory and gain their trust, you only give them an opening to procrastinate, deceive, and take advantage of your niceness. That is human nature. Over the centuries those who have fought wars have
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