Edwin Setiadi

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To alter the dynamic, you must first recognize that there is far less helplessness in their behavior than they let on. Second, these people need to feel that everything takes place on their terms; threaten that desire and they fight back in underhanded ways. You must never inadvertently feed their rebelliousness by arguing, complaining, trying to push them in a direction. This makes them feel more under attack, more like a victim, and encourages passive revenge. Instead move within their system of control, applying Erickson’s Utilization Technique. Be sympathetic to their plight, but make it ...more
The 33 Strategies of War
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