Understand: what will yield the greatest effects in the game of one-upmanship is a subtle disturbance in your opponents’ mood and mind-set. Be too direct—make an insulting comment, an obvious threat—and you wake them to the danger you represent, stir their competitive juices, bring out the best in them. Instead you want to bring out the worst. A subtle comment that makes them self-conscious and gets under their skin will turn them inward, get them lost in the labyrinth of their own thoughts. A seemingly innocent action that stirs an emotion like frustration, anger, or impatience will equally
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