In general, it is easier to observe people in action, particularly in moments of crisis. Those are the times when they either reveal their weakness or struggle so hard to disguise it that you can see through the mask. You can actively probe them by doing things that seem harmless but get a response—maybe say something bold or provocative, then see how they react. Making people emotional, pushing their buttons, will touch some deep part of their nature. Either they will let slip some truth about themselves or they will put on a mask that you, in the laboratory situation you have created, will
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