Announcing intentions and making demands will leave people defensive and feeling like children. Like Lombardi, play the wily parent. Ask more of them. Expect them to work like adults. Quietly alter the spirit with which things are done. Emphasize efficiency: anybody can be efficient (it isn’t a question of talent), efficiency breeds success, and success raises morale. Once the spirit and personality of the group start to shift, everything else will fall into place.
This is a lesson on motivation
