“Unfortunately, too many managers spend their careers getting in the way instead of getting the obstacles out of the way. In my previous life we used to call supervisors who spent their days getting in the way ‘seagull managers.’ A seagull manager is one who periodically flies into the area, makes a lot of noise, dumps on people, maybe eats their lunch, and flies away. I think we’ve all known a few managers like that in our time.”

