The Servant: A Simple Story About the True Essence of Leadership
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Let me start by stressing the point that leadership is not synonymous with management.
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clear: if there is nobody following, you are definitely not leading.
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clear: if there is nobody following, you are definitely not leading.
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Management is what you do; leadership is the person you are and the influence and impact you have upon the people you come into contact with. Management is not synonymous with leadership. Leadership is synonymous with influence.
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Management is what you do; leadership is the person you are and the influence and impact you have upon the people you come into contact with.
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Management is not synonymous with leadership. Leadership is synon...
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“Leadership is influence, nothing more, nothing less.”
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“Leadership is influence, nothing more, nothing less.”
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Everyone is a leader because everyone influences other people every day, for good or not so good, which is why you don’t have to be the boss to be a leader.
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Everyone is a leader because everyone influences other people every day, for good or not so good, which is why you don’t have to be the boss to be a leader.
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Great organizations are a group of all leaders, where everyone is taking personal responsibility for the success of the team and their individual influence on the customer and one another.
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Great organizations are a group of all leaders, where everyone is taking personal responsibility for the success of the team and their individual influence on the customer and one another.
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Will your employees get promoted, have a better career, even have a better life because they spent a few seasons with you? Have they learned and grown as a result of your influence?
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Will your children be ready when they leave your home? Will they be effective parents, neighbors, coaches, spouses, and teachers—have you done your job, Dad? How about you, Mom?
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servant is simply the business of identifying and meeting the legitimate needs of the people entrusted to your care. Meeting their needs, not their wants—being their servant, not their slave.
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A want is a wish or desire without regard to the consequences or where the choice will lead.
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need is a legitimate physical or psychological requirement for the well-being of an individual.
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When you identify and meet the legitimate needs of others, you will build influence with them. It is the Law of the Harvest—you reap what you sow. When you sow service and sacrifice by identifying and meeting needs, you will reap influence.
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The great ones hug hard and spank hard.
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When it’s time for their teams to perform, they demand excellence and have little tolerance for mediocrity.
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What is character? That person you are in the dark when nobody is looking.
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Three Fs: Foundation, Feedback, and Friction.
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As Gandhi put it, “Be the change you wish to see in the world.”
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Management is not something you do to other people.
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You manage things, you lead people.”
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Leadership: The skill of influencing people to work enthusiastically toward goals identified as being for the common good.
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Power: The ability to force or coerce someone to do your will, even if they would choose not to, because of your position or your might.
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Authority: The skill of getting people to willingly do your will because of your personal influence.
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power erodes relationships. You can get a few seasons out of power, even accomplish some things, but over time power can be very damaging to relationships.
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Honest, trustworthy • Good role model • Caring • Committed • Good listener • Held people accountable • Treated people with respect • Gave people encouragement
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behavior is a choice.
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“Simply put, leadership is about getting things done through people.
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involved—the task and the relationship.
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The key then to leadership is accomplishing the tasks at hand while building relationships.”
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“To have a healthy and thriving business, there must be healthy relationships with the C.E.O.S.
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Customers, the Employees, the Owners (or Stockholders), and the Suppliers.
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Being treated with dignity and respect, being able to contribute to the success of the organization, feeling in on things, always rank higher than money.
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Without trust, it is difficult if not impossible to maintain a good relationship. Trust is the glue that holds relationships together.
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“John, it took me many years to learn that it is not the material things in life that will bring you joy,”
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“Just look around us. The greatest pleasures in life are absolutely free.”
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I said that leaders should identify and meet the needs of their people, serve them. I did not say that they should identify and meet the wants of their people, be slaves to them. Slaves do what others want, servants do what others need.
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The leader should never settle for mediocrity or second best—people have a need to be pushed to be the best they can be. It may not be what they want, but the leader should always be more concerned with needs than with wants.”
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“A want,” the teacher explained, “is simply a wish or desire without any regard for the physical or psychological consequences. A need, on the other hand, is a legitimate physical or psychological requirement for the well-being of a human being.”
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What are the needs of the people I lead?
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paying a fair wage and benefit would sufficiently meet the food, water, and shelter needs.
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safe work environment along with providing boundaries and setting the standards as Simeon said earlier.
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belonging and love needs become motivators.
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self-esteem, which includes the need to be valued, treated with respect, appreciated, encouraged, to receive recognition, rewards,
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self-actualize is to become the best you can be or are capable of becoming.
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our final decisions were usually a compromise and pretty well balanced.
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