Sean Liu

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“Accurate” data is more important than honest, credible, or truthful data because it is a statement of fact rather than someone’s explanation. For similar reasons, “facts” and “fact-based” are more powerful descriptors in the legal world than “evidence.” It may seem like a distinction without a difference but it really does matter. Facts are indisputable. Evidence is open to interpretation. “Responsibility” and “professionalism” are obviously important, but “accountability” trumps them because it implies enforcement and perhaps even punishment for failure. We want all our institutions and all ...more
Words That Work: It's Not What You Say, It's What People Hear
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