Manolo Alvarez

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Finding a good message and then sticking with it takes extraordinary discipline, but it pays off tenfold in the end. Remember, you may be making yourself sick by saying the same exact same thing for the umpteenth time, but many in your audience will be hearing it for the first time. The overwhelming majority of your customers or constituents aren’t paying as much attention as you are.
Words That Work: It's Not What You Say, It's What People Hear
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