How centralized should it be, and what exactly should be centralized? And what relationship would employees have to the company? Would the wait staff, say, at Union Square Café identify first with the restaurant or with Union Square Hospitality Group? “That’s something we debate internally a lot,” he said. “I’m quite comfortable with people having an allegiance first to their restaurant and secondarily to Union Square Hospitality Group. I’ve never veered from the notion that, to the degree these are great restaurants, we’ll be fine. To the degree they feel like cookie-cutter offshoots of a
...more
