As I listen, they do not have to protect themselves from me, and they begin to open up. I may quickly begin to appear to them as a possible ally and resource. Now they begin to sense their problem to be the situation they have created, or possibly themselves. Because I am no longer trying to drive them, genuine communication, real sharing of hearts, becomes an attractive possibility. The healing dynamic of the request comes naturally into play. And this is the final illustration, the positive
