Suddenly, there was a blur of activity off to my left, the “wind of enthusiasm” blew behind me, and then, over my right shoulder stretched the “long arm of service” delivering a twenty-ounce bottle, frosty on the outside, cold on the inside, of—you guessed it—Diet Coke!
This reminds me of the Simon Senek podcast that Kyle made us listen to about going above and beyond for your customers.
