“Why do I have to do everything around here?” “Who’s supposed to be covering this area, anyway?” “When is management going to provide us with more products?” “Why are we always so short-staffed?” “When are the customers going to learn to read the menu?” It’s understandable that someone would feel and think that way, especially when frustrated, but the truth is that these are lousy questions. They’re negative and they don’t solve any problems.
