This is why the second QBQ guideline is: All QBQs contain an “I,” not “they,” “we,” or “you.” Questions that contain an “I” turn our focus away from other people and circumstances and put it back on ourselves, where it can do the most good. We can’t change other people. We often can’t control circumstances and events. The only things we have any real control over are our own thoughts and actions. Asking questions that focus our efforts and energy on what we can do makes us significantly more effective, not to mention less frustrated and happier.
