They were already becoming distracted by something else he disliked—building software tools. Heart feared delay. Over the years he had seen too many programmers captivated by tool building, and he had spent a career holding young engineers back from doing things that might waste money or time. The people in Heart’s division knew that if they asked him for the okay to clock hours writing editors, assemblers, and debuggers, they would meet with stiff resistance, perhaps even a shouting match. So no one ever asked; they just did it, building tools when they thought it was the right thing to do,
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