The usual practice, I was told, was to wait to be directed in what to do. I don’t need parrots in my organization. Marshall kept asking me for permission to change rudder by a degree or add half a knot to our speed. If all you give are orders, then all you will get are order-takers. Since my goal was to create self-starters, I finally said, “Hey, K.C., it’s your ship, take responsibility for it. Don’t ask permission; do it.”

