It probably does feel like magic for the companies that use his software to boost profits by shifting the risks of doing business onto their workers. It probably also feels pretty great for the increasing number of managers who are compensated on the efficiency of their staffing. It feels less great, however, for the workers themselves, particularly those with caring responsibilities. Jannette Navarro, a barista at a Starbucks in San Diego, showed the New York Times her upcoming algorithm-produced schedule.33 It involved working until 11 p.m. on the Friday, reporting again at 4 a.m. on
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