5 Buyback Rules Smart leaders don’t tell others how to do something. They tell them the end results that need to be achieved. Then they allow the other person to use their individual creativity to figure out the how. Every person in your organization, from the frontline worker to the CEO, has responsibilities, their own individual “monkeys.” When given the chance, humans are prone to putting their monkeys onto others, and we’re all prone to adopting their monkeys too easily. Don’t. Ensure that each person is empowered to handle

