their own responsibilities. Many leaders manage their organization by telling staff what to do, checking their work, then explaining what to do next. That’s transactional management. If you do this, eventually the entire organization will come to you for answers on what to do next, and you’ll hit the tell-check-next ceiling. Instead, you can embrace transformational leadership, in which you give an outcome, offer a metric to measure progress, then coach to success. In this way, you’re joining the employee along a journey in which they
