As a knowledge leader, you often have to work on changing people’s mindsets. You may need them to better promote your solutions in the organization. But you rarely get far by just throwing yourself into a long explanation of why they should do it. You need to learn what stands in the way of them not already doing it, through basic coaching techniques, and then you need to figure out what it will take for them to start doing it. Coaching is an exceptional skill in such situations.
