From the way this conversation was unfolding, Mark deduced that there were too many chefs in the kitchen, rather than tactical conversations being had, which had led to confusion. I thought, fair enough, but the trick to leadership is not to suppress the sharing of ideas, but to weigh each idea on its merits before deciding on and communicating one clear instruction. Having ideas at one’s disposal is not the issue. It’s easy to fall victim to one’s own ideas and perceptions, and I had always valued having access to different people, opinions and perspectives to help me shape my own thinking.
