I knew what would work for me if the roles were reversed – something like: ‘Do you prefer even or uneven surfaces?’ ‘Do you wish that Sports Direct also sold fresh meat?’ ‘Have you ever needed to use a tourniquet in your work environment?’ I would respond well to that sort of thing because of my excellent imagination. Not everyone does, best to play it safe. I could ask her about her shoes, ask her if she found them viable. Or maybe whether she found the fizziness in her drink helped her to feel young and pertinent.

