He also believed that John didn’t have the right team around him. He recalled how, when John was preparing for the November 2017 presentation, John didn’t have the help he needed. “He had an average, at best, public relations person,” he continued. “He had an average, at best, institutional investor person—at best. We had hired [PR specialist] Joele Frank, who was supposed to be a superstar. She was nowhere to be seen.