Blink: The Power of Thinking Without Thinking

by Malcolm Gladwell

We’re a bit too quick to come up with explanations for things we don’t really have an explanation for.

We need to accept our ignorance and say ‘I don’t know’ more often.”

But one of the things that Van Riper taught me was that being able to act intelligently and instinctively in the moment is possible only after a long and rigorous course of education and experience.

the unexpected costs of knowing too much, of being inundated with information. We have come to confuse information with understanding.

The key to good decision making is not knowledge. It is understanding. We are swimming in the former. We are desperately lacking in the latter.