Blink: The Power of Thinking Without Thinking

by Malcolm Gladwell

think we are innately suspicious of this kind of rapid cognition. We live in a world that assumes that the quality of a decision is directly related to the time and effort that went into making it.

having someone you love express contempt toward you is so stressful that it begins to affect the functioning of your immune system.

the risk of being sued for malpractice has very little to do with how many mistakes a doctor makes. Analyses of malpractice lawsuits show that there are highly skilled doctors who get sued a lot and doctors who make lots of mistakes and never get sued.

I actually did know this! Super interesting but also makes a lot of sense. If your patients feel like you care about them, why would they feel comfortable suing you even if you make a mistake? If you’re rude and make the patient feel incompetent or invalidate their pain, you’re not gonna be looked on favorably when you screw something up.

the simplest way that respect is communicated is through tone of voice,

Our world requires that decisions be sourced and footnoted, and if we say how we feel, we must also be prepared to elaborate on why we feel that way.

We’re a bit too quick to come up with explanations for things we don’t really have an explanation for.

people are ignorant of the things that affect their actions, yet they rarely feel ignorant.

This is a huge huge thing for juror biases wow. Never heard it explained like this before

He was, most historians agree, one of the worst presidents in American history.

this is just such a funny way to end this discussion

an inch of height is worth $789 a year in salary.

when experts make decisions, they don’t logically and systematically compare all available options.

they never looked at the problem holistically. In the act of tearing something apart, you lose its meaning.”

you can never know everything.”

how complicated it is to find out what people really think.

Three of the major race riots in this country over the past quarter century have been caused by what cops did at the end of a chase.”

‘You’re going to be remembered as the SOB who brought women into this orchestra.’”