Imagine me saying, “I’m sorry that the home of Bill’s Greeting Card Hut and Lucy’s Luxury Lashes wasn’t up to your exacting standards, and I apologize for making you look at dull brown bricks.” I would rather live inside the Value City that’s next door to Glamour Nails! But I didn’t say anything, and she chuckled again, saying, “It’s so ugly!” followed by an anticipative pause.

