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Kindle Notes & Highlights
I think everyone should have to, at some point in their life, work in a customer service–related job. Whether it’s waiting tables at a restaurant, working a cash register at a department store, bagging groceries, or selling tickets at a pumpkin patch. It’s important to see the other side of things, to understand what people in this position have to deal with. It would make for a much kinder world, in my opinion.