And what I heard was that villains, at least for the purposes of this particular human resources presentation, were not bad people, and not evil people. What they were, were professional disrupters: the people who looked at systems and processes; found the weak spots, loopholes and unintended consequences of each of them; and then exploited them, either for their own advantage or the advantage of their client base. These activities, Yang explained, were neither inherently good nor bad in themselves—their “goodness” or “badness” was entirely dependent on the perspective of the observer.
